Mar 10, 2022

Feeld suspends service in Russia and Belarus

We have made the difficult decision to remove the app from Russia and Belarus.

By Ana Kirova

Информация на русском языке доступна в нашем справочном центре. / Information in Russian is available in our help centre.

After significant consideration, we had to make the difficult decision to suspend the Feeld app in Russia and Belarus.

This was not an easy decision for us. We care deeply about our members everywhere in the world and would always want to support communities of progressive humans who share our values. However, we cannot continue operating in Russia and Belarus and be able to do so safely for our users there.

Feeld condemns the Russian government’s act of war and aggression against Ukraine. We know that, like you, some of the most progressive humans of Russia and Belarus, those likely to oppose Putin’s actions, may use Feeld to connect with likeminded people. We have nothing but love and compassion for our Feeld members in these countries, and we feel really sad to have to make this decision.

However, if we chose to stay in Russia and Belarus, we would no longer be able to guarantee the absolute safety of our members and community. We’re not in a position to comply with local laws and regulations while ensuring that our members’ data safety and personal integrity is guaranteed.

For these reasons, Feeld is no longer available to download in the App Store and Google Play Store in Russia and Belarus. This Friday evening, the accounts of our members located in Russia and Belarus will be terminated in order to protect their privacy and safety, and the data will be deleted in line with our data protection policy. We’re notifying our members located in those countries so that they can continue their conversations on other channels.

If you are affected by this decision, our help centre contains more information about what will happen to your account, and how to get a refund if you were a Majestic member.

We want our Russian and Belarusian communities to stay connected and advise on the following precautionary measures for navigating online spaces safely in the current environment:

  • Ensure data privacy with the use of VPN software
  • Protect your online presence and avoid censorship using Tor
  • Use messaging apps which implement end-to-end encryption to communicate securely, like Signal or Wire

We really hope to be able to welcome back our Russian and Belarusian members when it becomes possible again to guarantee them and the wider community a safe space for exploration and self-expression.

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